At Crochetpatter, we want you to be completely satisfied with your crochet pattern purchases. If you have any issues with your order, please review our Returns Policy below.
Digital Products:
Due to the nature of digital crochet patterns, we do not accept returns, exchanges, or offer refunds once the pattern has been downloaded or accessed. All sales of digital products are final.
Damaged or Defective Items:
If you believe you have received a damaged or defective digital crochet pattern, please contact our customer support team at contact@Crochetpatter.com within 1 days of purchase. We will work with you to resolve the issue and provide a replacement if necessary.
Refund Exceptions:
We may make exceptions to our no-refund policy in the following cases:
- If you were charged for the same pattern multiple times due to a technical error.
- If you accidentally purchased the wrong pattern and have not downloaded or accessed it.
Contact Us:
If you have any questions or concerns about our Returns Policy or need assistance with your order, please don’t hesitate to contact us at contact@Crochetpatter.com. Our customer support team is here to help and will respond to your inquiry as soon as possible.
Thank you for choosing Crochetpatter for your crochet pattern needs!
