31 Derb Kbala

Marrakech 40000

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    Frequently asked questions

    How do I access my purchased crochet patterns?

    Upon completing your purchase, you will receive an email containing a download link or access instructions for your purchased patterns. If you encounter any issues, please check your spam or junk folder. If you still cannot locate the email, please contact our customer support team for assistance.

    Can I sell items made from your crochet patterns?

    Yes, you are welcome to sell items that you've made using our crochet patterns. However, please note that our patterns are for personal use only, and you may not redistribute, sell, or share the patterns themselves.

    Do you offer refunds or exchanges on digital crochet patterns?

    Due to the nature of digital products, we do not offer refunds, exchanges, or returns on crochet patterns once they have been downloaded or accessed. All sales of digital products are final. Please review our Returns Policy for more information.

    Do you offer discounts for bulk purchases?

    We may offer discounts or promotions for bulk purchases on occasion. Please subscribe to our newsletter or follow us on social media to stay updated on any special offers or promotions.

    Can I request a custom crochet pattern?

    At this time, we do not offer custom crochet pattern services. However, we are constantly adding new patterns to our collection, so be sure to check back regularly for updates.

    How can I contact your customer support team?

    You can contact our customer support team by emailing us at We strive to respond to all inquiries within  1 business days.

    Do you offer tutorials or assistance with crochet techniques?

    While we do not offer tutorials or individual assistance with crochet techniques, many of our patterns include detailed instructions and tips for beginners. Additionally, there are many resources available online for learning crochet techniques.

    Can I share the crochet patterns I've purchased with others?

    No, our crochet patterns are for personal use only, and you may not redistribute, sell, or share them with others. Each purchase grants you a single-user license for the pattern.